Frequently Asked Questions

Custom batting gloves are sold as a pair. You will receive one right hand and one left hand in the design that you create and purchase.

Custom batting gloves are expected to ship in 5-7 weeks from date of order. If your gloves are ready earlier than expected, we will be sure to ship them to you sooner. Once completed, a FedEx tracking number will be sent to the order email.

We have a printable sizing chart to help. The chart can be found here: SIZE CHART. Please print on standard 8.5” x 11” paper to receive an accurate measurement.

We are excited to offer a Team Sales discount. If you purchase 12+ pairs of gloves, of the same recipe, a deep discount will automatically apply to your order upon adding applicable products to cart. Monograms can be unique. No additional discounts can be applied.

You can submit product ideas by filling out this online form, indicating your agreement to our idea submission terms and conditions, and uploading materials that explain the idea and/or show evidence of your intellectual property rights in the idea.

Please go to our Warranty Claims page or navigate to our Contact Us page and select Warranty Claim from the form dropdown menu.

Replacement parts are available online only. They are not available in retail storefront stores.

Please click the link for replacement parts: FRANKLINSPORTSPARTS.COM

Our Limited Edition Cold Cash | Michael Harris II Batting Gloves are available for purchase starting Wednesday, June 17th, while supplies last. Stock is very limited and expected to sell out quickly. All Cold Cash | Michael Harris II Batting Gloves are priced as advertised and are strictly prohibited from any discounts, coupons, promotional codes or offers, including the first purchase welcome offer. All Limited Edition glove purchases are final sale and cannot be returned.

Use promo code DADTIME at checkout to receive free shipping on your purchase of $100.00 or more + taxes. This offer is only applicable for products available at www.FranklinSports.com. Offer available now through Sunday, June 21st, 2026 at 11:59 PM EST. Excludes custom batting gloves. This code does not apply to previous orders and cannot be combined with any other promotional code or offer.

Receive savings of up to 60% off select products. No promotion code necessary. All sale pricing is marked as advertised. Offer only available at www.FranklinSports.com. No additional discounts or promotions apply. Sale pricing is not applicable for previous purchases and cannot be combined with other offers. All clearance items are final sale.

Enter your unique promo code at checkout to receive 10% savings on your first order of qualifying items, only at www.FranklinSports.com. The code applies to your cart total prior to taxes and shipping, and expires two weeks after signup. Excluded items: Custom Batting Gloves, Sale items with red clearance badge, Bundle & Save items, Special Edition and/or Limited Edition Gloves, Jewel Event Gloves, Fusion Gloves, C45 paddles, X-40 3 Pack Pickleballs, and PRT® DST™ Protection Series.

Enter your unique promo code at checkout to receive 10% savings on your first order of qualifying items, only at www.FranklinSports.com. The code applies to your cart total prior to taxes and shipping, and expires two weeks after signup. Excluded items: Custom Batting Gloves, Sale items with red clearance badge, Bundle & Save items, Special/Limited Edition Gloves, Jewel Event Gloves, Fusion Gloves, C45 paddles, X-40 3 Pack Pickleballs, and PRT® DST™ Protection Series.

Each promo code is different. We offer special codes for certain Categories but also sitewide codes. The following items will always be excluded from any discounts or coupons unless otherwise noted: Custom Batting Gloves, Sale items with red clearance badge, Bundle & Save items, Special/Limited Edition Gloves, Jewel Event Gloves, C45 paddles, X-40 3 Pack Pickleballs, and PRT® DST™ Protection Series.

At this time, we do not accept orders placed with PO boxes. Thank you for your understanding.

Because our order processing is immediate upon checkout, unfortunately, we are not able to cancel orders placed on www.FranklinSports.com. Please use this LINK to return any unwanted products if you had a change of heart.

We are unable to manually change an email address once an order has been confirmed, however, you can reach out to our Customer Service Team and they will be happy to provide you with order information.

Once an order has been confirmed at checkout, we are unable to update existing orders with additional products or units. If you wish to purchase additional quantities or products, you can place another order on our website.

If you do not receive an email confirmation within a few hours of checking out, and you have also verified the email has not gone to spam or junk, please reach out to customer service and they can assist in manually looking up your order.

At this time, we do not have the ability to ship orders outside of the United States. Only orders placed with U.S. addresses will be properly processed and fulfilled.

Please visit our Contact Us page to find the best way to connect with a customer service representative. You may also use the website chatbot to speak with a live representative Monday – Friday from 9AM to 4:30PM.