Return & Refund

Eligibility for Returns & Refunds

To qualify for a refund, the following criteria must be met:

• The return request must be initiated within 30 days of the purchase date.
• The product must be unused, in its original packaging, and show clear evidence of pre-existing damage before use.

Return Process

1. Contact Us – Reach out to our customer service team at thepickleparlour@hotmail.com to initiate your return request.
2. Provide Documentation – Submit proof of purchase (receipt or order confirmation) along with photographic or video evidence of the damage.
3. Ship the Product – Once your return is approved, send the product to the address provided by our team. Please ensure the item is securely packaged to prevent further damage during transit.

Refund Processing

• Once we receive and inspect the returned product, we will confirm its eligibility for a refund.
• Approved refunds will be processed within 7-10 business days and credited to the original payment method.
• Shipping costs for returns are the responsibility of the customer, unless otherwise stated by our support team.